Returns Management

Turn your Returns into PROFITS!

The flow of RMAs (return materials authorizations) from consumers and retailers is known as the reverse supply chain. With online sales projected to increase by 56% over the next 5 years, an increasing volume of return transactions will need to be processed.

Excess Logic’s Returns Management Solution is a comprehensive end-to-end reverse supply chain system which sharply reduces the expenses associated with RMAs processing, warehousing and logistics. We specialize in returning your products back into the supply chain in a more economical and expedited manner, thus converting the products into profits seamlessly.

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Imagine having to deal with RMAs taken totally off your hands! Would that allow you to regain operational efficiency and drive more dollars to your bottom line? Of course, it would.

The most significant benefit of returns management is the opportunity to realize a second-chance profit from your products through “B-market” resale. Imagine the effect that refurbishing your returns can have on your bottom line through the following example:

  • You’ve invested $50 in making a product and sold it for $100
  • You’ve made a $50 profit
  • The product is returned, erasing your profit, and you’re at a $50 loss
  • You may recoup $10 by liquidating the item, reducing your loss to $40 and potentially lose control of where the product is resold (which results in eroding customer loyalty and further loss)
  • If you spend an additional $10 to refurbish the returned product and put it back into a “B-market” channel at a price of $75, you recoup a second-chance profit and maintain control over your product’s final destination.

This is the chance we offer you with our Returns Management Program.

We close the loop on returns and re-establish profit!


Returns Management

We manage RMAs Product returns from retail and Online sales as well as excess and obsolete inventory


Value Recovery Services

Maximizing value and protecting our client brands while partnering to improve profitability and organizational efficiency


Multi-Channel Marketing

Online and direct marketing through domestic and international sales channels provides our client with maximum recovery rates


Multiple Sales Outlet Options

A strong base of register buyers and multiple B2B. B2C and custom branded storefronts to quickly liquidate products

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Most companies have optimized their operational workflow for products leaving the warehouse. That’s why having to handle returned merchandise has a detrimental impact on their workflow because returns have to be processed back into their systems. Excess Logic understands the complexities of reverse logistics management and our returns management solution enables organizations to meet these increasing service demands by minimizing expenses and improving the bottom line, while making a positive environmental, economic, and social impact.

With over 100 million registered, active buyers in both, the domestic and international marketplaces, we can optimize marketing and sales channels specific to each company’s brand to attract, maintain, and retain the correct buyers for their returned products. Excess Logic is a trusted logistical partner and you can feel confident that, once your products are received into our returns management system, we will quickly process them according to strict, pre-set guidelines determined by your company for each product line, or we will quickly determine the optimal disposition for your products. We provide a full suite of reports and data analytics that document every step we take.

We take the stress out of managing returned merchandise and help you turn these products into cash quickly.

Call us today at 650-307-7553 or use the form below to request a free consultation and to discuss how Excess Logic can help your company
optimize your RMA management process by using our Returns Management System.

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